American Advertising Federation of Des Moines

Account Coordinator - Channel Marketing

Company: Two Rivers Marketing

Full time
Posted: 10/08/2018
Deadline: 11/09/2018
Des Moines, IA

Description

This account service position is an entry-level role that assists the dealer marketing team in the daily servicing of a large equipment manufacturer, and more specifically, their dealer network. This associate is task-oriented with strong communication and organizational skills, including thorough attention to detail. The account coordinator supports project-related and other administrative account services tasks.

Responsibilities:

• Collaborate with team to assist with any needs that help complete client projects

• Learn all areas of the dealer marketing business to be able to plug-in and help as needed

• Assist with all incoming ‘general requests’ for the dealer network while utilizing a customer-service oriented mindset.

• Use client-facing communication skills to manage relationships with the dealer network on both phone and email channels, while also being able to anticipate their needs

• Use client-facing communication skills to speak to the dealer network about marketing-focused enrollment opportunities.

• Efficiently route marketing projects with both the client and internal agency resources in a timely and organized manner

• Use strong communication skills to train others, while being able to effectively speak of the services available

• Strong project management skills (knowledge of Workamajig a plus)

o Execute tasks for projects, including job openings, creative daily tasks and internal job routings

• Assist with internal team management and general administrative responsibilities

Requirements

• College degree in marketing, communications, business, or related field is preferred

• Internship experience is a plus

• Be a supportive and positive team member

• Sales and digital marketing experience preferred

• Ability to foster relationships with team members and clients

• Ability to work in a fast-paced environment, with strong time management skills

• Great communication skills, with an ability to effectively collaborate with others

• Customer service oriented mindset

• Strong organizational skills and attention to detail

• Capable of managing multiple daily tasks and projects with tight deadlines

• Experience in Microsoft Word, Excel, PowerPoint, Salesforce and Workamajig a plus

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